Privacy Policy

'Personal Information' refers to 'personal information' as defined in the Personal Information Protection Act.

CLOViZ Inc.

4-13-7 Akatsutumi, Setagaya-ku, Tokyo

Representative Director: Sotaro Masaki

Manager Position: Representative Director

Department: Headquarters

Contact: info@cloviz.co.jp

The Company shall comply with the Personal Information Protection Act and other related laws, guidelines and standards established by the government and related organizations, and this Privacy Policy.

The Company shall properly acquire personal information in accordance with this Privacy Policy through methods of receiving it from users or receiving it from the Company's partners, and shall not acquire personal information through false or other fraudulent means.

The Company uses users' personal information for the following purposes:

1. To provide this Service appropriately and smoothly
2. For development of various services provided by the Company and for marketing activities such as statistical analysis, customer trend analysis, and surveys for the purpose of service improvement
3. To provide information about various services provided by the Company
4. To respond to inquiries, consultations, and complaints, and to resolve disputes
5. For notifications and communications regarding the Company
6. To exercise rights or fulfill obligations based on contracts with customers or laws
7. For purposes incidental to the above purposes of use

The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use has relevance to the purpose before the change. When changes to the purpose of use are made, the Company shall notify users of the changed purpose by the Company's designated method or publish it on this website.

The Company shall endeavor to keep users' personal information accurate and up-to-date, and shall implement the following safety management measures regarding the handling of personal information to prevent leakage, loss, or damage and for other safety management of personal data, and shall take corrective measures as necessary.

1. We shall formulate internal regulations and confirm their implementation status, establish an organizational structure for taking safety management measures such as setting up a person responsible for handling personal data, and endeavor to understand the handling status of personal information and review safety management measures.
2. We shall thoroughly inform employees about the proper handling of personal information, provide appropriate education, and carry out necessary and appropriate supervision.
3. We shall take measures to prevent unauthorized persons from viewing personal data in areas where personal data is handled, and measures to prevent theft of electronic media and other materials.
4. We shall implement access control to information systems that handle personal information, measures to prevent unauthorized access, and other security measures.
5. When handling personal data in foreign countries, we shall implement necessary and appropriate measures for the safety management of personal data after understanding the system and other aspects related to the protection of personal information in the relevant foreign countries.

The Company shall not provide personal information to third parties without obtaining the prior consent of users, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.

1. When it is necessary for the protection of life, body, or property of a person and it is difficult to obtain the consent of the person concerned
2. When it is particularly necessary for the improvement of public health or the promotion of sound development of children and it is difficult to obtain the consent of the person concerned
3. When it is necessary to cooperate with the performance of affairs stipulated by laws and regulations by national agencies, local public entities, or persons entrusted by them, and obtaining the consent of the person concerned may hinder the performance of such affairs
4. When the following matters are notified or announced in advance and the Company has notified the Personal Information Protection Commission
   • The purpose of use includes provision to third parties
   • Items of data provided to third parties
   • Means or methods of provision to third parties
   • Stopping the provision of personal information to third parties upon request from the person concerned
   • Method for accepting requests from the person concerned
   • Stopping the provision of personal information to third parties upon request from the person concerned
5. When the Company entrusts all or part of the handling of personal information within the scope necessary for achieving the purpose of use
6. When personal information is provided in connection with business succession due to merger or other reasons
7. When personal information is jointly used with specific persons, and the person concerned is notified in advance or put in a state where they can easily know about such joint use, the items of personal information to be jointly used, the scope of persons who jointly use it, the purpose of use of the users, and the name or title of the person responsible for the management of such personal information

When the Company receives requests from customers for notification of the purpose of use, disclosure, correction of content, suspension of use, etc., and disclosure of third-party provision records (hereinafter referred to as 'disclosure, etc.') regarding personal data held about the person concerned, the Company shall respond in accordance with laws and regulations after confirming the identity of the person concerned. In addition, when making requests for disclosure, etc. on behalf of the person concerned, please submit documentation showing the existence of such agency authority. For inquiries regarding requests for disclosure, etc., please contact the inquiry contact point below.

The services provided by the Company may have integration functions with other services and apps such as SNS, in addition to those specifically defined in this Privacy Policy. When conducting integration, users will be asked to consent and perform the integration procedures themselves. When users integrate other services and apps such as SNS with the services provided by the Company, the Company may acquire information related to the user's account on such SNS and other services.

The Company uses cookies to make the services provided to users more convenient to use. Cookies are small data files that are written to the user's device when the user uses the service.

Users can refuse to receive cookies or display warnings when receiving cookies through browser settings.

The content of this Policy may be changed without notice to users, except for matters specified otherwise in laws and regulations and other matters specifically provided for in this Policy. Except in cases where the Company separately provides otherwise, the revised Privacy Policy shall take effect from the time it is posted on this website.